Thank you for visiting and shopping at TikTech.com. TikTech aims to create the greatest value for gadget explorers. We provide FREE-shipping service for every member on TikTech. And, we have local warehouses in the US, Japan and Europe, sending items to many countries all over the world. Following are the terms and conditions that constitute our Shipping Policy.
Shipment Processing Time
All orders are processed within 2-3 business days. All orders are shipped within 3-7 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.
Shipment to P.O. boxes or APO/FPO addresses. TikTech.com ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
About Shipping to P.O. boxes. There are some considerations that a package may be returned to us as undeliverable.
Item is too big for a P.O. Box.
Some items are too big to ship to a P.O. Box and must be shipped to a street address.
About Shipping to APO, FPO & DPO Addresses. There are some special considerations when shipping to APO, FPO, and DPO addresses.
Most items can ship to APO, FPO, and DPO addresses, except:
Cell phones and service
Standalone lithium batteries
Lithium batteries packed separately with equipment (products that come with lithium batteries installed are permitted for shipping to APO and FPO addresses)
Outdoor living items
Some apparel, baby, camera and photo, electronics, health and personal care, housewares, jewelry, software, sports, and tools and hardware items cannot be shipped to APO, FPO, or DPO addresses. If you enter an address and the item isn't eligible to be shipped to that address, an error message will appear at checkout. Check the product detail page of the item for eligibility.
Set the City to APO, FPO, or DPO, set the State/Province/Region to AA, AE, or AP, and the Country/Region to "United States" when shipping to an APO, FPO, or DPO address. Standard Shipping Deliveries may take up to 21 business days for these addresses.
Shipment confirmation & Order tracking. You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 2~3 days.
Customs, Duties and Taxes. TikTech.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages. TikTech.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
Some products may not be shipped to certain destinations. If you have purchased an item that cannot be shipped to certain address, we will inform you within email. Please visit “Delivery District” on Product Page for available shipping district before checking out.