TikTech accepts American Express, Discover, MasterCard, Visa, PayPal as well as various other local debit cards and invoicing options.
All available payment options for each country are displayed at the checkout, once you have entered the country of delivery.
We have built our local warehouses in some countries. Goods are sent from our warehouse by courier, and delivered direct to your door.
Although we strive to provide world-wide shipping, at this time our courier service is unable to deliver some products to some regions and countries.
Please note that all available shipping districts for each product are displayed on the product page.
We aim to ensure that you receive your order as quickly as possible. Once your order are successfully submitted, the local warehouse then processes your order the following 1 business day.
Please note that the standard delivery time of 2-7 business days are estimated and may vary depending on circumstances like product stocks, distance, local holidays, and any other external factors, and carriers’ control.
Additionally, please note that during promotional campaigns, delivery times may be longer than usual.
Once we have received your payment, all orders will show their order processing status in your account, and you will also receive the email in different order status stages.
If you already have a tracking number, please feel free to check the status via the carriers’ website. Alternatively, feel free to contact email@example.com if you have any questions about your order’ processing and logistics information.
TikTech supports carriers including UPS, U.S. Postal Service, FedEx, DHL, and other local carriers service.
Step 1: Please try to troubleshoot the product by checking the manual or guide we provide in the package. Often problem can be solved without you sending product back. In many cases, the product problems can be solved by restarting, installing properly, or fixing an accessory.
If your product still cannot work, we recommend that you get the complicated products installed or inspected by a qualified technician to confirm that it is faulty rather than incorrectly installed.
Step 2: Once the product has been confirmed to be faulty, please be free to contact us. After provided relevant product information, customer service will process the return.
*More info about warranty & returns, please move to the details page.
For unusable or damaged items please contact us within 7 days of the order being received.
For items that have not arrived within 7 days, please contact us within 14 days.
Item exchange accepted within 30 days of placing an order for unused items.
Refund to the payment method used for the original order.
Contact firstname.lastname@example.org for General Questions
Ask about the order, delivery, refund, and account setting；
Troubleshoot usage issues;
Process return & exchange.
Lightest & Foldable Design
Hohem iSteady X is the lightest 3-axis folding gimbal for smartphone! It weights only 0.57 lbs while its max payload is up to 0.62 lbs.
The weight and height of the folding gimbal are similar to a can of cola. Carrying it in your pocket when traveling will not make you feel burdensome.
Moment Mode & Anti-Shake Algorithm
It provides 7 one-tap templates like inception, dolly zoom, timelapse, and panoramas.
Your phone will rotate automatically to 270°/180°. No matter you are walking or running, the upgraded brushless motor and iSteady 3.0 anti-shake algorithm allows your device keeping stable for a smooth video.
The extremely simple design of three buttons put all essential functions within the palm of your hand. Actions like the switch between landscape and portrait mode, or shooting and recording can be achieved by one-tap.
HOHEM PRO APP
In the upgraded APP, there are some helpful modes: face-tracking, beauty filters, 4K filming and the adjustment of parameters for professional demands.
Super Long Running Time & Wide Compability
It is ideal for iPhone 11\Xs max\xs\x, Samsung Galaxy s10e\s10 plus\Note10,Huawei P40\P40+\P30\mate 30. With Li-battery of 2000 mAh that can run up to 8H, iSteady X pocket gimbal can meet your all-day demands. With Li-battery of 2000 mAh that can run up to 8H, iSteady X pocket gimbal can meet your all-day demands.
|MODEL||iSteady X||Charging hour||2h|
|Weight||0.57 Lbs / 259g||Running Hour||8h|
|Unfolded Size||230 X 79 X 39 mm||Working Tempereture||14°F-113°F|
|Battery Capacity||2000 mAh||Folded Size||179 X 79 X 39 mm|
|Rotation Range||Pan 320°, Roll 320°, Tilt 270°||Compatible Phones||Weight: ≤280g, Thickness: ≤11 mm, Width: 55mm~90mm|
|Supported Systems||iOS 10.0 and later, Android 6.0 and later|
|iSteady x gimal||Mini Tripod|
|Storage Pouch||Power Cable|